Help Page

We are starting a help page here for questions we regularly see in our email.

 

USAV Membership with Frontier

AAU Membership

 

Team Snap One

 

How do I pay an invoice?

There are two ways to pay an invoice. You should receive an email from TeamSnap that has a link to pay the invoice. The second way is to log in to TeamSnap on the web and pay there.

  1. Click the link Teamsnap One on the menu bar of Frontier.

 

1. Log in using the email address and password of the primary contact. If you do not know what email address was used send us an email with the athlete's First and last name.
1. Log in using the email address and password of the primary contact. If you do not know what email address was used send us an email with the athlete's First and last name.
2. Click "My Invoices" on the left side.
2. Click "My Invoices" on the left side.
All open invoices will show up here, and you can click on an invoice to pay it.
All open invoices will show up here, and you can click on an invoice to pay it.

I don't receive an invoice, or if someone forwards an invoice, you can't pay it.

In the new TeamSnap One you will not receive an invoice email if you are not a primary contact on the account. You will also not be able to pay an invoice if you are not a primary contact on the account. To check or make your self a primary contact follow the step below.

 

1. Log in using the email address and password of the primary contact. If you do not know what email address was used send us an email with the athlete's First and last name.
1. Log in using the email address and password of the primary contact. If you do not know what email address was used send us an email with the athlete's First and last name.
2. Click on the player that you want to add/edit the contact email for
2. Click on the player that you want to add/edit the contact email for
3. Current Contacts are on the right. Click the three dots next to the name to select or remove them as a primary contact. You may have multiple primary contacts. Click "add contact" if you do not see your name listed.
3. Current Contacts are on the right. Click the three dots next to the name to select or remove them as a primary contact. You may have multiple primary contacts. Click "add contact" if you do not see your name listed.
Fill out the information to add yourself or other as as contact and click the box at the bottom if you would like to set them as a primary contact so that they will receive emails and invoices.
Fill out the information to add yourself or other as as contact and click the box at the bottom if you would like to set them as a primary contact so that they will receive emails and invoices.